It’s been a long week.

Winning the Olympics. Terrorist attacks in London.

I can honestly say that this is the biggest rollercoaster I’ve ever experienced. These two events were probably the happiest and the saddest that London has seen in last 50 years.

But they both made me proud to be British, and proud to be a Londoner.

I felt immense pride as Lord Coe and his team celebrated the Olympic result. I also felt immense pride at the way that the emergency services calmly and selflessly carried out their jobs on Thursday morning.

What’s my point? I don’t really think I’ve got one.

How am I going to relate this to Customer Service? I’m not.

Britain Rocks.